Information We Collect

We collect information to provide better educational services and improve your learning experience. The types of data we gather include personal details you provide directly and information collected automatically through your use of our platform.

Personal Information You Provide

• Contact details including name, email address, phone number, and mailing address when you register or inquire about courses
• Educational background and professional experience when relevant to course enrollment
• Payment information processed securely through third-party payment processors
• Communication preferences and feedback you share with us

Automatically Collected Information

• Device information such as IP address, browser type, and operating system
• Usage data including pages visited, time spent on our platform, and navigation patterns
• Cookies and similar tracking technologies to enhance your experience

How We Use Your Information

We use collected information for legitimate purposes that benefit both you and our educational mission. Your data helps us deliver quality content and maintain a secure learning environment.

• Processing course registrations and managing your learning account
• Communicating course updates, schedule changes, and educational content
• Improving our platform based on user behavior and feedback
• Providing customer support and responding to your inquiries
• Sending relevant educational resources and course recommendations based on your interests
• Maintaining security and preventing fraudulent activities
• Complying with legal obligations under Australian privacy laws

Your Privacy Rights

Under Australian privacy legislation, including the Privacy Act 1988, you have specific rights regarding your personal information. We respect these rights and provide straightforward ways to exercise them.

To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We typically respond within 30 days of receiving your request.

Data Sharing and Third Parties

We work with trusted service providers who help us deliver our educational services. These partners are carefully selected and required to maintain strict confidentiality standards.

Service Providers We Work With

• Payment processors who handle transactions securely and never share your financial details with us
• Email service providers for course communications and newsletters
• Cloud hosting services that store our platform data with enterprise-level security
• Analytics tools that help us understand user behavior and improve our offerings

All third-party providers are contractually obligated to protect your information and use it only for the specific services they provide to us. We conduct regular reviews to ensure compliance with our privacy standards.

Legal Disclosures

In rare circumstances, we may disclose your information when required by Australian law, court orders, or regulatory authorities. We may also share data when necessary to protect our rights, prevent fraud, or ensure platform security.

Data Security Measures

Protecting your information is a responsibility we take seriously. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or destruction.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Restricted access controls ensuring only authorized personnel can view personal data
• Secure authentication protocols and password protection requirements
• Regular backups to prevent data loss
• Employee training on privacy and security best practices

While we maintain robust security measures, no system is completely immune to threats. We continuously update our security protocols to address emerging risks and maintain the highest protection standards available.

Data Retention Periods

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Different types of data have different retention schedules based on their purpose and legal requirements.

When retention periods expire, we securely delete or anonymize your information so it can no longer identify you personally. You can request earlier deletion in certain circumstances, though legal obligations may require us to maintain some records.

International Data Transfers

eoratynareiiq primarily operates within Australia, and your data is stored on servers located in Australian data centers. However, some of our service providers may process data internationally.

When data is transferred outside Australia, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved mechanisms. These protections ensure your information receives the same level of security regardless of where it's processed.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and understand how you interact with our content. These small data files help us remember your preferences and improve site functionality.

Types of Cookies We Use

• Essential cookies required for basic platform functionality and security
• Preference cookies that remember your settings and customization choices
• Analytics cookies helping us understand user behavior and improve our services
• Marketing cookies used to deliver relevant educational content based on your interests

You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality, but essential cookies necessary for security and basic operations will remain active.

Children's Privacy

Our educational services are designed for adults aged 18 and over. We don't knowingly collect personal information from individuals under 18 without parental consent. If you believe we've inadvertently collected data from a minor, please contact us immediately so we can take appropriate action.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform before the changes take effect.

The date at the top of this policy indicates when it was last revised. We encourage you to review this policy occasionally to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.