We're Here to Help
Whether you're exploring banking options or need guidance on financial services, reaching out is the first step. Our team in Rockhampton is ready to answer your questions about our educational programs.
Get in Touch
Visit Us
189 Alma St
Rockhampton QLD 4700
Australia
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Send Us a Message
Fill out the form below and we'll get back to you within one business day. Most inquiries receive a response within a few hours.
Not Sure Where to Start?
We understand that financial education can feel overwhelming. Here are some common starting points based on what people typically ask us about.
New to Banking?
If you're just getting started and want to understand basic banking concepts, our foundational courses might be right for you.
Email us about beginner programsBusiness Banking
Running a business and need to understand commercial banking services? We cover everything from business accounts to lending options.
Ask about business coursesInvestment Services
Interested in how banks handle investments and wealth management? Our advanced modules explore these topics in depth.
Learn about investment educationHome Loans
Planning to buy property? Understanding mortgages and home loan processes can help you navigate the Australian property market with confidence.
Inquire about mortgage coursesWhat Happens After You Contact Us
Within 2 Hours
You'll receive an automated confirmation email letting you know we've received your inquiry. During business hours, we typically respond even faster than this.
Same Business Day
A member of our team reviews your message and prepares a personalized response addressing your specific questions. We don't use template replies because every situation is different.
Within 24 Hours
You'll hear back from us with answers to your questions and, if appropriate, recommendations for programs that might align with your goals. Sometimes we'll suggest a phone call if that would be more helpful.
Ongoing Support
Even if you're not ready to enroll right away, we're here to answer follow-up questions. Our autumn 2025 programs start accepting applications in August, so there's no rush.
Finding Our Rockhampton Office
We're located on Alma Street, which makes us easy to reach whether you're coming from the city center or the surrounding areas. Parking is available on the street, and we're within walking distance of several bus stops.
From Bruce Highway, take the Rockhampton exit and follow signs toward the city center. Alma Street is approximately 3 kilometers from the highway.
Several bus routes service Alma Street. The closest stop is just a two-minute walk from our entrance.
If you're walking from central Rockhampton, we're about a 15-minute stroll. The area is pedestrian-friendly with good footpaths.
