Rhiannon Kelleher
Small Business Owner
I used to avoid looking at business account statements. The workshop on cash flow management changed how I think about banking entirely. Now I actually understand what those numbers mean.
What People Say About Our Banking Education
We've been teaching everyday Australians how to navigate banking services since 2019. Here's what some of them shared about their experience learning with us.
Tyrell Moorhouse
Recent Graduate
The session on comparing loan products saved me from making a costly mistake with my first home loan. Wish I'd found this before opening my first savings account years ago.
Beverley Fenstermacher
Retiree
Banking has changed so much since I opened my first account in 1974. The digital banking course helped me catch up without feeling overwhelmed. Patient explanations made all the difference.
Cordell Wyckoff
Freelance Designer
The module on transaction accounts for irregular income was exactly what I needed. Finally set up a system that works with my unpredictable freelance payments.
Pascale Douthwaite
Restaurant Manager
Learning about merchant services and payment processing fees helped me renegotiate better rates for the restaurant. Practical knowledge that translated directly to savings.
Grover Thistlethwaite
Construction Worker
Straight talk about overdraft protection and how interest actually compounds. No fancy jargon, just clear explanations. Would've benefited from more examples specific to tradies though.
How We Approach Banking Education
Most people don't need another lecture about financial theory. They need someone to sit down and explain how their specific banking situation works. That's been our focus since day one.
We started eoratynareiiq after noticing too many folks were confused about basic banking products right here in Rockhampton. The big banks weren't explaining things clearly, and people were making decisions based on incomplete information.
- Real product comparisons using current offerings from Australian banks
- Case studies drawn from actual client situations with identifying details changed
- Step-by-step walkthroughs of common banking processes
- Plain language explanations that skip the corporate speak
Recent Insights From Our Team
The Hidden Cost of Switching Banks Too Often
We analyzed account switching patterns among 200 clients between 2022 and 2024. Turns out that people who switched banks more than twice in three years often ended up paying more in fees, not less.
The issue wasn't the switching itself. It was that people jumped to promotional rates without reading the revert terms. After 12 months, many new accounts reverted to rates worse than their original bank. By then, switching fatigue had set in and they just stayed put.
What 500 Home Loan Applications Taught Us
After reviewing home loan documentation with clients since 2020, we noticed something interesting. The people who got approved fastest weren't necessarily those with the highest incomes. They were the ones who understood what documents to prepare before the first meeting.
Banks want to see three months of statements, proof of savings discipline, and evidence of expense patterns. Knowing this upfront and organizing documents accordingly cut average approval time by nearly 40% compared to clients who went in cold.
Digital Banking Adoption in Regional Queensland
We tracked digital banking usage among our Rockhampton clients throughout 2024. The shift was more dramatic than national averages suggested. Branch visits dropped 60% among under-50s, but interestingly, phone banking increased for certain transactions.
People trusted apps for checking balances and transfers. But for disputes, unusual transactions, or anything involving significant amounts, they still wanted to speak with someone. The lesson? Digital convenience works until something goes wrong, then human contact matters.
Ready to Better Understand Your Banking Options?
Our next banking fundamentals workshop starts in September 2025. Limited to 15 participants so everyone gets individual attention. Held right here in Rockhampton at 189 Alma St.
Get Workshop Details